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QMplus

Introduction

QMplus (https://qmplus.no/ ) is a comprehensive quality management and HSE (Health, Safety, and Environment) system used for reporting and managing nonconformities, risks, and improvements within an organization.

The eADM with QMplus automates user lifecycle management and access control. The integration synchronizes departments and users from eADM QMplus. It also assigns system roles (such as Manager, Employee, and Safety Representative) based on data from your HR system, processed according to rules configured in eADM. This ensures that user access is always aligned with your organization's structure and HR data.

Pre-Configuration in QMplus

Before Identum can activate the integration, you must complete the following preparatory steps in your QMplus environment.

  1. Provide API Credentials To connect to your QMplus instance, eADM a secure API token and your tenant ID. These credentials authorize the integration to read and write data. Please generate these credentials in your QMplus administrative settings and send them securely to your Identum contact.

  2. Register External IDs for Departments To ensure data integrity and prevent the creation of duplicate departments, a link must be established between the department ID in your HR system and the corresponding department in QMplus. This preserves the history of cases and reports associated with each department.

    • For each department in QMplus that will be managed by the integration, locate the External ID field.

    • Enter the corresponding department ID from your source HR system into this field. We recommend using the value from the SourceId attribute in eADM.


  1. Define Which Roles eADM Manage You must decide which user roles within QMplus will be managed automatically by eADM. Create a definitive list of these roles to provide to the integration setup team.

Warning: Roles designated as eADM will be fully controlled by the integration. During each synchronization, eADM add or remove these roles from users based on the defined rules. If a user has a managed role in QMplus that is not granted by an eADM , the role will be removed. Any roles in QMplus that are not on this list will remain unaffected and can be managed manually.


  1. Determine Role Assignment Logic Define the business rules that will govern how roles are automatically assigned to users. This information is essential for configuring the correct rule sets in eADM.

    Consider the following examples:

    • Job Title-Based: All users with the job title "Department Manager" in the HR system should be assigned the "Manager" role in QMplus.

    • Department-Based: All users in the "HSE Department" should be assigned the "Safety Representative" role in QMplus.

    • Employment Type: All permanent employees should be assigned the "Medarbeider" (Employee) role.

Once these preparatory steps are complete, please provide your Identum contact with the API credentials, the list of managed roles, and the role assignment logic so that we can proceed with the technical setup.

This document outlines the necessary pre-configuration steps for integrating Identum's eADM the QMplus quality management system. It explains how to provide API credentials, map department External IDs, define which roles eADM manage, and determine the logic for automatic role assignments to ensure a smooth data synchronization process.