You can now customize the sender name (Sender ID) for SMS messages sent from eADM. This allows notifications to appear under a recognizable name, such as your organization's name, instead of the default "eAdm".
Once enabled for your account, you can select your custom sender from the Sender dropdown menu within any SMS message flow.
Requirements and Limitations
Due to technical limitations in the global SMS protocol, all custom sender IDs must comply with the following rules:
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Text Senders: Must be no more than 11 characters.
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Numeric Senders: Must be a maximum of 15 digits.
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Prohibited Characters: Special characters (such as the Norwegian
æ,ø,to) are not permitted. -
Spaces: Spaces are not allowed in the sender's name.
How to Order
A custom SMS Sender ID is a paid service that our team must set up with our SMS provider for each customer.
To order this feature:
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Select the Sender ID you want, making sure it meets the requirements listed above.
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Send an email to salg@identum.no with your desired Sender ID. Our team will then process the request and add it to your account.
Note: There is an annual fee for each custom Sender ID you register.